Law of the Republic of Belarus of July 18, 2011 No. 300-Z "On Appeals of Citizens and Legal Entities"
Decree of the President of the Republic of Belarus of October 15, 2007 No. 498 "On additional measures for handling appeals from citizens and legal entities"
Resolution of the Council of Ministers of the Republic of Belarus of July 23, 2012 No. 667 "On certain issues of handling appeals from citizens and legal entities"